Contact

Get in Touch

We’re Always Here for You & Your Companion

We love hearing from fellow pet parents and are always ready to assist. Whether you are seeking advice on product dimensions, tracking a recent shipment, or need personalized care recommendations for your companion’s joint wellness, our dedicated team is at your service.

We treat every inquiry with care and make it a priority to provide thoughtful, prompt replies during our standard operating hours.

Client Services & Support

📞 Call or Text Us:

+1 602-255-0031

📧 Customer Care Email:

service@qscdcdxcx.asia

📍 Headquarters & Studio:

Vellumpaw™

118 N 57th Dr #1

Phoenix, AZ 85043

United States

Operating Hours

Monday – Friday

9:00 AM – 6:00 PM (MST - Mountain Standard Time)

💡 A Quick Note for Faster Assistance:

If you are reaching out regarding an existing purchase, kindly include your Order Confirmation Number (e.g., #VP1234) and the email address used at checkout in your message. This allows our support team to locate your file instantly and resolve your inquiry as swiftly as possible.

Thank you for welcoming Vellumpaw™ into your home. We look forward to assisting you.